Shipping Policy

SECTION 1. SHIPPING LOCATIONS

We only ship products within Australia.

SECTION 2. SHIPPING COSTS

Shipping costs are disclosed at checkout. We offer both standard and express shipping options.

SECTION 3. SHIPPING TIMEFRAME

Orders placed before 12 PM will be shipped on the same day. Orders placed after 12 PM will be shipped the following business day. Shipping times may vary for remote locations.

SECTION 4. ESTIMATED DELIVERY TIMEFRAMES

Regular Orders – 2-7 business days for delivery

Express Orders – 1-3 business days for delivery

SECTIUON 5. DELAYS AND ISSUES

We strive to ensure timely delivery, but please note that delays may occur due to unforeseen circumstances. If you experience any issues with your delivery, please contact us at shop@vitalivtherapy.com.au.

SECTION 5. SCOPE OF POLICY

This Shipping Policy applies only to the physical products sold through our online store and does not cover any services offered at our clinic.